How long does my order take to ship?

Once your order is placed, it will be processed within 5 to 7 business days. Business days exclude weekends and public holidays.

Orders placed after 5 PM EST will be processed on the following business day.

We strive to process and ship orders as quickly as possible, but please note that delays may occur during peak seasons or due to unforeseen circumstances. We appreciate your patience in such situations.

What kind of shipping do you offer and how much do you charge? 

We offer various shipping methods, including standard shipping, expedited shipping, and international shipping (where applicable). The available options will be displayed during the checkout process.

The estimated delivery time will depend on the shipping method selected and the destination address. Please refer to the estimated delivery timeframe provided during checkout.

Once your order is shipped, you will receive a confirmation email containing tracking information, if applicable, to track your package's progress.

Shipping charges will be calculated based on the total weight of the order, shipping method selected, and the destination address.

Any applicable customs duties, taxes, or import fees for international shipments are the responsibility of the recipient and may be collected upon delivery

What is your return policy? 

We accept returns within 14 days from the date of delivery.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received

To initiate a return, please contact our customer service team or visit our website to submit a return request. Provide the order number, item(s) you wish to return, and a brief reason for the return.

Once your return request is approved, you will receive instructions on how to proceed with the return.

Please ensure that the item is securely packaged to avoid damage during transit. We recommend using a trackable shipping service for return shipments.

The return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.

Please note that the above policy is a general guideline, and we reserve the right to modify or update it at any time without prior notice. It is recommended to review our shipping and return policy periodically for any changes.